LafayetteINRecruiter
the smart solution for Lafayette jobs

Customer Service Representative - Immediate Need - Alorica

Company: Alorica
Location: Lafayette
Posted on: March 14, 2019

Job Description:

Customer Service RepresentativeGET TO KNOW ALORICAAt Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.JOB SUMMARYYour mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.-- You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.KEY JOB RESPONSIBILITIESTalks to customers over the phone, email, online chat or social media to resolve their questions or concernsMaintains and updates customer information as necessaryCalmly attempts to resolve and de-escalate any issuesEscalates calls to supervisor when necessary and appropriateResponds to requests for assistance and/or possible processing of credit card authorizationsTracks call-related information for auditing and reporting purposesProvides feedback reports on call issues related to downtime and/or training issuesUpsells to customers as necessary--WHY JOIN ALORICA?Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of--Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them.Simply put, we want to make lives better---one interaction at a time. And to do that, we need the very best people to join us.--But please, allow us to entice you further! As an Alorica employee, you may receive:Paid trainingFlexible training schedulesMedical and dental benefitsPaid time offPaid holiday and sick timeRetirement planning options (401(k))Employee discounts through client programsWorking at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at--our--best.--So what do you say? Ready to take the next step?JOB REQUIREMENTSMinimum Education and Experience:High School Diploma or GED required; college degree preferredCustomer service experience a plusPhone-related customer service a--major--plusFamiliarity with Microsoft Windows, Word, and Excel applicationsBilingual language skills a plusKnowledge, Skills and Abilities:Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a timeAbility to use phone and computer systemsExcellent oral and written communication skillsStrong listening/comprehension skillsAbility to stay composed and objectiveConversational, patient and confident, with a positive attitudeWORKING CONDITIONSA climate controlled, contact center environment - filled with amazing people, incredible career opportunities, and the occasional dance-offConstant usage of phone and computer systemsConstant sedentary work. You'll typically be sitting for most of the time, so be sure getup and stretch once in a while. Your circulatory system will thank you.JB.0.00.LNCustomer Service

Keywords: Alorica, Lafayette , Customer Service Representative - Immediate Need - Alorica, Sales , Lafayette, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Customer Service Representative
Description: Helping Blind Visually Impaired People With Daily Tasks, Without Leaving Your Home . See the world from the comfort of your home office Meaningful interactions with individuals who appreciate your (more...)
Company: Mommy Jobs Online
Location: Joliet
Posted on: 03/22/2019

Full time Sales Consultant
Description: The CSC role is a Sales Consultant in a Comcast retail store environment. Picture your AT T, Verizon, DirecTV
Company: ComCast
Location: Indianapolis
Posted on: 03/22/2019

Work-At-Home Call Agents
Description: This is a legitimate part time, seasonal home-based position.Our growing Work-At-Home Department connects customers with camping, tours activity reservations as well as hunting fishing licensing needs (more...)
Company: Mommy Jobs Online
Location: Indianapolis
Posted on: 03/22/2019


Top Volume Contractor - Sales Rep
Description: Employer, Inc.--Sales Representative Restoration Specialist Are you still searching for that perfect work-life balance Something that you can make your own hours without sacrificing pay, and feel good (more...)
Company: American Dream Home Improvement
Location: Joliet
Posted on: 03/22/2019

Hungry Medical Sales Reps Needed - One Sale = Ongoing Passive Commissions
Description: Electrotherapy company recruiting for experienced 1099 sales representatives with a consultative medical sales background. The successful
Company: Gibraltar Electro Medical Services
Location: Joliet
Posted on: 03/22/2019

Part Time Customer Service and Sales Associate
Description: CUSTOMER SERVICE SALES REPRESENTATIVE - CONNECT WITH OUR CUSTOMERS IN MOMENTS THAT MATTER Additional earnings potential as much as 3 times your annual base salary Do you want to get into sales With (more...)
Company: Avis Budget Group
Location: Indianapolis
Posted on: 03/22/2019

Inside Sales Service Representative-Trane
Description: At Ingersoll Rand we are passionate about inspiring progress around the world. We advance the quality of life by creating comfortable, sustainable and efficient environments. Our people and our family (more...)
Company: Ingersoll-Rand
Location: Indianapolis
Posted on: 03/22/2019

AVON Independent Sales Representative (Part-Time) (Joliet,IL)
Description: Work how you'd like and where you'd like, make your own schedule.It doesn't matter if you come from Customer Service, Accounting, Marketing, Administrative or any other field or if you are just looking (more...)
Company: Avon
Location: Joliet
Posted on: 03/22/2019

Insurance Sales Agent
Description: If you're exploring sales careers, you already know sales is the way to get ahead. You can sell just about anywhere, but the key is knowing how to spot the right opportunity. Have you ever noticed that (more...)
Company: Platinum Supplemental Insurance
Location: Indianapolis
Posted on: 03/22/2019

Work From Home - Part time online
Description: As featured in Good Morning America, work at home for 21 year old company. Perfect career opportunity for people that desire to work from home online. br br Our parent company is a 21 year company (more...)
Company: Freedom at Home Team
Location: South Bend
Posted on: 03/22/2019

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Lafayette RSS job feeds