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IT Support Analyst - Citrix - O365 - Troubleshooting

Company: Robert Half
Location: Lafayette
Posted on: March 20, 2023

Job Description:

Ref ID: 03930-0012625032Classification: Product Support SpecialistCompensation: $58000.00 to $66500.00 yearlyAddress internal employees' IT-related issues and requests, follow up with employees on open incidents and requests, and document support efforts in the service desk systems. -50% Install, monitor and maintain user workstations, operating systems and applications. -25% Suggest and implement Helpdesk/IT support process improvements. -10% Assure compliance with internal controls related to particular IT functions. -10% Write knowledgebase articles of solutions and "how to" information for users and IT technicians. -5% Administer and maintain network security access. -5%

Keywords: Robert Half, Lafayette , IT Support Analyst - Citrix - O365 - Troubleshooting, Professions , Lafayette, Indiana

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