IT Support Analyst - Citrix - O365 - Troubleshooting
Company: Robert Half
Location: Lafayette
Posted on: March 20, 2023
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Job Description:
Ref ID: 03930-0012625032Classification: Product Support
SpecialistCompensation: $58000.00 to $66500.00 yearlyAddress
internal employees' IT-related issues and requests, follow up with
employees on open incidents and requests, and document support
efforts in the service desk systems. -50% Install, monitor and
maintain user workstations, operating systems and applications.
-25% Suggest and implement Helpdesk/IT support process
improvements. -10% Assure compliance with internal controls related
to particular IT functions. -10% Write knowledgebase articles of
solutions and "how to" information for users and IT technicians.
-5% Administer and maintain network security access. -5%
Keywords: Robert Half, Lafayette , IT Support Analyst - Citrix - O365 - Troubleshooting, Professions , Lafayette, Indiana
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