Technician - Heavy Equipment Shop
Company: MacAllister Machinery Co., Inc
Location: Lafayette
Posted on: January 16, 2021
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Job Description:
Overview Technician performs mechanical services on new and used
heavy equipment in the service shop area. Position is responsible
for testing, repairing and rebuilding heavy equipment. Additional
responsibilities include; ordering parts, writing service reports,
return of parts, core returns, assigning time to jobs and adhering
to all safety regulations. Technician is also responsible for
housekeeping (5S) and properly maintaining company issued tools and
equipment Responsibilities Adheres to all safety rules and
maintains good housekeeping (5S) in shop area. Diagnoses and
repairs equipment in the service shop. Completes all required
reporting for service time in an accurate and efficiently; this
includes writing service reports, properly allocating time to each
job, and tracking parts charged and parts returned. Maintains
customer satisfaction by understanding customer needs and
deadlines, attempting to complete scheduled repairs and service as
safely, timely and accurately as possible. Maintains company issued
equipment and tools, keeping them in good working order.
Qualifications Knowledge, skills and abilities typically acquired
through a high school education or equivalent. Technical background
provided through a vocational school with studies in diesel
equipment repair. 3-5 years of mechanical experience with heavy
equipment, preferably with Caterpillar. Strong working knowledge of
hydraulics, power train and electrical systems. Solid understanding
of work area metrics, takes responsibility for improving metrics
and results. Understands the value of 6 Sigma in the workplace and
contributes when asked. Applies initiative, demonstrating a self
starting ability to daily work and proactively making improvements
to the work process. Exhibits good problem solving skills; is able
to identify problems, solicit others opinions and offer valid
solutions. Interprets and applies policies, procedures and
guidelines. Demonstrates a basic understanding of warranty
administration. Responds to customer requests with a sense of
urgency, treating customers as his/her highest priority. Takes
personal responsibility with customers, keeping commitments and
following through on requests. Is able to project professionalism
with both internal and external customers, including personal
appearance along with friendly, courteous treatment of peers,
subordinates and customers. A strong knowledge of the product and a
good knowledge of the product market with a strong respect for the
Caterpillar influence. Is able to operate industry specific PC and
main frame programs with a basic understanding of MS Word, Excel
and data base systems. The ability to work over time and
weekends.
Keywords: MacAllister Machinery Co., Inc, Lafayette , Technician - Heavy Equipment Shop, Professions , Lafayette, Indiana
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