LafayetteINRecruiter
the smart solution for Lafayette jobs

Call Center Position Available

Company: Alorica
Location: Lafayette
Posted on: October 11, 2018

Job Description:

Call Center Position Available GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. Ready to start? Chat with us to begin the process now: ( ) KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary WHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives betterone interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further! As an Alorica employee, you may receive: Paid training Flexible training schedules Medical and dental benefits Paid time off Paid holiday and sick time Retirement planning options (401(k)) Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best. So what do you say? Ready to take the next step? JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus Knowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude WORKING CONDITIONS Work Environment A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off Constant usage of phone and computer systems Physical Demands Constant sedentary work. You'll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead. You ready? Let's do this. Ready to apply? Start the process right away by chatting with us now ( ) About Alorica: Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

Keywords: Alorica, Lafayette , Call Center Position Available, Other , Lafayette, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Work at home opportunity - PT/FT
Description: We are actively searching for highly motivated individuals to work individually yet as a team
Company: FAHT
Location: Indianapolis
Posted on: 10/18/2018

Remote Benefits Specialist
Description: Home Office Positions Available - Flexible Hours. Seeking upbeat and motivated individuals to
Company: TQS
Location: Indianapolis
Posted on: 10/18/2018

Claims Representative II - Field Property
Description: Employer, an A Excellent rated insurance carrier per A.M. Best, is seeking the newest member for our Field Property Claims Team, in the Ft. Wayne, IN area. The successful candidate for this position (more...)
Company: Indiana Farmers Mutual Insurance Company
Location: Indianapolis
Posted on: 10/18/2018


Appointment Setting Work from Home
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: Champaign
Posted on: 10/18/2018

Work at Home Bilingual Customer Retention Expert (English / Spanish)
Description: Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever (more...)
Company: MJOL
Location: Mishawaka
Posted on: 10/18/2018

Part-time Day Associate
Description: br Part-time Day Associate br br br Description br br A Part-time position at Crew Carwash is more than just a job, it's a great opportunity for people of all ages and backgrounds. br (more...)
Company: Crew Carwash
Location: Bloomington
Posted on: 10/18/2018

Work From Home!
Description: We are currently looking for people wanting to change or add to what they are currently doing for employment. We are a fast growing and developing company and looking for self-motivated and
Company: Garcia Healthcare
Location: Noblesville
Posted on: 10/18/2018

Independent Contractor - Work from Home
Description: We are America's largest number one healthcare benefits provider, helping people save up to 80 on their
Company: Ameriplan
Location: South Bend
Posted on: 10/18/2018

Ready to Work from Home and Make Money?
Description: Looking for a new opportunity Ready to change your life You are one step closer to doing just that Here are 5 reasons to consider our company for your new journey. 1. Lets just be real - we all want (more...)
Company: Journey to Freedom
Location: Indianapolis
Posted on: 10/18/2018

Benefits Specialist
Description: Come and join a successful team of representatives for the largest benefits company nationwide. We offer flexible schedules
Company: Ameriplan
Location: Indianapolis
Posted on: 10/18/2018

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Lafayette RSS job feeds