Server
Company: IHOP
Location: Lafayette
Posted on: July 28, 2022
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Job Description:
Make $2.13/hr plus tipsSUMMARYProvide promptly, efficient,
courteous service to all guests. Service includes greeting,
seating, talking and serving orders, taking guest remittance as
required, clearing dishes and resetting tables.ESSENTIAL DUTIES AND
RESPONSIBILITIES These include the following:Develop and maintain
professional functional working relationships with IHOP employees
and guests.Execute the "Service Guidelines" per the IHOP SOP to
ensure a high - quality guest experience. Handle guest complaints
in a professional, courteous and timely manner, thank guests, and
invite them to return.Memorize and apply IHOP terminology,
abbreviations, methodologies, and plating and menu knowledge.Comply
with SOP methods in regard to guest checks and server banking
procedures.Stock and rotate all needed supplies in the service
areas and dining room as assigned per shift.Comply with all local
and SOP health, sanitation, and safety guidelines.Clear, clean, and
reset tables and clean chairs, booths, and floors after guests
leave.Perform all cleaning duties according to posted cleaning
charts.Comply with IHOP uniform and appearance standards per SOP
guidelines.Perform other assignments or tasks as assigned by the
General Manager, Assistant manager, or acting supervisor.Comply
with IHop N Go program as assigned.QUALIFICATIONSTo perform this
job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.EDUCATION AND/OR
EXPERIENCEPrior experience or training desired, but may not be
required.LANGUAGE SKILLSAbility to read and comprehend
instructions, correspondence, and memos. Ability to write simple
correspondence. Ability to read and speak English well enough to
understand guest checks, read instructions, and communicate with
guests.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and
divide in all units of measure using whole numbers, common
fractions, and decimals.REASONING ABILITYAbility to apply common
sense understanding to carry out instructions furnished in written,
oral, and diagram form. Ability to deal with problems involving
several concrete variables in standardized situations. OTHER SKILLS
AND ABILITIESIHOP training course work as assigned. PHYSICAL
DEMANDSThe physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. While performing the duties of this job, the
employee frequently is required to use hands to finger, handle, or
feel objects, tools or controls; reach with hands and arms; and
climb or balance. The employee frequently is required to stand;
walk; stoop; kneel, crouch, or crawl; talk, hear, and be aware of
surroundings; and taste or smell. The employee occasionally must
lift and/or move up to 25 pounds.WORK ENVIRONMENTThe work
environment characteristics described here are representative of
those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions.While performing the duties of this job, the employee
occasionally is exposed to fumes or airborne particles. The noise
level in the work environment is usually moderate.
Keywords: IHOP, Lafayette , Server, Other , Lafayette, Indiana
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