Guest Service Agent

Company: Drury Hotels
Location: Lafayette
Posted on: July 11, 2021

Job Description:

Starting at $13 an hour and $1000 Hiring Bonus!

Property Location:
4110 South Street - Lafayette, Indiana 47905

You belong at Drury Hotels.\n
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do matters at Drury Hotels. There's a place for you here today (and for tomorrow) in this position.

What you will do:

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Ensure exceptional, positive experiences for our diverse team members and guests.

• Assist guests in a friendly, efficient, courteous, and professional manner.
• Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
• Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, highly organized communicators and multitaskers with these qualifications.

• Warm and friendly manner in relating to and interacting with the public
• Demonstrated attention to detail while handling multiple tasks simultaneously
• Familiarity with handling money, making change, and using office machines in day-to-day activities
• Ability to speak and receive direction (written and verbal direction) in English
• Willingness and ability to work alone as scheduled

What you can expect from us:

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonuses (we succeed together!)-shared for all based on hotel results
• Health and well-being - Medical, dental, vision, prescription, life, and disability
• Retirement - Company-matched 401(k)
• Work-life - Flexible spending accounts, Team Member Assistance Program, paid time off, and hotel discounts
• Career growth - Mentorship, cross-training, development plans, management training, and more-60% of management positions promoted internally
• Award-winning - Ranked among Forbes' Best Midsize Employers (2021) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 15 years in a row (that's a record!)

Rise. Shine. Work Happy.Apply Now.

Keywords: Drury Hotels, Lafayette , Guest Service Agent, Other , Lafayette, Indiana

Click here to apply!

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