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Service Advisor

Company: Twin City Chrysler Dodge Jeep
Location: Lafayette
Posted on: May 3, 2021

Job Description:

SERVICE ADVISOR POSITION INFORMATION: The Service Advisor is one of the most important people in the Service Department. They make the first impression of what Twin CityService is all about. The Service Advisors set the tone for the service customer to have a good experience. By greeting them promptly, courteously and with an understanding and caring attitude. The Service Advisors are responsible for scheduling service work in the service department and for selling additional needed service to customers. Job Responsibilities: * Consult with and interpret customer needs for the mechanics * Serve as the primary point of contact for all automotive service and repair matters * Understand customers' problems and arrange for appropriate service * Prioritize required services, and offer options * Set and manage the expectations of the service delivery for both the customers and mechanics * Continuously keep the customer updated on repair needs and completion times Job Requirements: * Exemplary customer service skills are a must * Previous Service Advisor experience is required * Chrysler experience is highly preferred * Dealership CRM experience highly preferred * Valid driver's license with a clean driving record * Must be able to pass a background check and drug screening Dealership Commitment: * Competitive wages * Health, Dental and Vision Insurance * Additional insurance options available * 401k with company match * Paid time off and paid holidays after 90 days * Factory Certification Training * Employee Purchase Program * Employee Parts & Service Discount Program Start your career as a Service Advisor with Twin CityChrysler Jeep Dodge Ram today. Apply Now!

Keywords: Twin City Chrysler Dodge Jeep, Lafayette , Service Advisor, Other , Lafayette, Indiana

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