Associate Director - Hardware Product Manager

Company: Eli Lilly and Company
Location: Indianapolis
Posted on: July 11, 2025

Job Description:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Job Title: Hardware Product Manager – Workforce Productivity Services Join the Workforce Productivity Services organization as a Hardware Product Manager to lead operations and innovation for the enterprise. Join the Workforce Productivity Services (WPS) End User Compute team as a strategic Hardware Product Manager, where you will drive innovation and business enablement across our hardware ecosystem. This pivotal role is essential in shaping our modern device strategy, focusing on forward thinking solutions, identifying and creating operational efficiencies, and delivering business enabling hardware offerings that empower our workforce globally. If you are passionate about providing delightful user experiences and continuous innovation, we invite you to apply and help us lead the next wave of digital workplace transformation. What You’ll Be Doing: The Hardware Product Manager will act as the voice of the customer, owning the vision, strategy, and capability roadmap for end user hardware for the enterprise. In this position, you will be responsible for ensuring the hardware offerings globally continues to meet evolving business needs by working closely with your team & key stakeholders, such as Cybersecurity, Legal, Manufacturing & Quality, and Lilly Research Labs. You will oversee vendors and contracted resources to ensure successful execution of operational activities and project deliverables. As an ideal candidate, you should have a strong technical background in enterprise hardware services, familiarity with SAFe Agile best practices, a focus on collaboration, and an ability to drive strategic improvements throughout the organization. How You’ll Succeed: Own and evolve the product roadmap for end user hardware and accessories/peripherals by incorporating key stakeholder requirements and end user needs Develop and evaluate the effectiveness of processes related to hardware product management such as product identification, product testing and validation, and product life cycle management Serve as the subject matter expert for enterprise hardware offerings and ensuring compatibility with business productivity solutions Lead end user research and stakeholder engagement to define product features and prioritize value delivery Advocate for investment by developing business cases and communicating product value and impact Continuously assess industry trends and emerging technologies to inform roadmap decisions Drive alignment with enterprise architecture, security, and compliance standards Collaborate with Windows and Apple Product Managers to define end user device strategy and influence model specification decisions What You Should Bring: Proven experience managing end user compute devices for an enterprise Familiarity with SAFe Agile or other scaled Agile methodologies Strong understanding of enterprise device management solutions Excellent communication, leadership, and stakeholder management skills Ability to translate technical requirements into strategic initiatives and vice versa Experience managing a hardware catalog and business-related accessories and peripherals Familiarity with digital employee experience (DEX) tools and measuring hardware related KPIs Experience managing vendor relationships and driving work across global teams Experience managing life cycle management solutions in an enterprise environment Experience with Windows and macOS hardware offerings Relevant certifications (e.g., SAFe Product Manager/Product Owner (PMPO), ITIL 4 Foundation, or similar) are preferred, but not required Basic Requirements: Bachelor’s Degree in Information Technology, Computer Science, or related technical field OR High School Diploma/GED with 5 years of experience as an IT professional 5 years of experience in product management or IT strategy, preferably with direct experience in enterprise hardware product management Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position. Additional Information: Position requires 5-10% travel Position located in Indianapolis, Indiana working in a hybrid model Organization Overview: Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we redefine what’s possible through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business. The Digital Core team is at the forefront of digitalization to enable and advance the entire company, with increased productivity and best-in-class Customer experiences. This team provides a robust and sustainable infrastructure of hardware, software and services that are critical to enable our global workforce and business to operate and transform. As leaders in technology and understanding business requirements and challenges, this team defines and leads the overall company technology strategy. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $123,000 - $180,400 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. WeAreLilly

Keywords: Eli Lilly and Company, Lafayette , Associate Director - Hardware Product Manager, IT / Software / Systems , Indianapolis, Indiana