Technical Architect

Company: EXL Service
Location: Indianapolis
Posted on: May 3, 2025

Job Description:

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit http://www.exlservice.com.Company : ExlService Technology Solutions, LLCPosition Title : Technical ArchitectJob Description:The Technical Architect at EXLService Technology Solutions, LLC in Indianapolis, IN, will be responsible for software development for EXL's proprietary LifePro product. Triage client reported production issues and perform Root Cause Analysis (RCA) of the issues reported during user acceptance testing and impact evaluation in order to propose and create solutions in collaboration with the client and Business Analysts. Attend requirement gathering sessions to understand end-to-end client requirements. Create technical design documents after analysis of software development life cycle (SDLC) to meet client requirements. Participate in technical walkthroughs for various projects. Help offshore team during T0/T1/T2 estimations by interacting with the Business Solution Architect of the client as required. Analyze business requirements and areas of complexity to find alternative solutions to meet client needs. Research and analyze feasibility of client requests for product enhancements or modifications to existing product. Create component design for impacted modules, along with enhancements and developments of existing COBOL/C# modules. Analyze risks associated with project. Drive initiatives to introduce new processes and procedures to enhance the quality of delivery. Participate in weekly specifications and architecture meetings to discuss feasibility of solutions and new design approaches. Review client pain points with LifePRO Product Owners, Business Analyststo decide on solution for client's issues or concerns. Create technical design document and perform code fixes or new changes. Review Unit test results. Extensively follow Agile methodology for Change Request/ Modification deliverables to client. Attend daily Scrum meetings, weekly refinement, Bi-weekly retrospective meetings and Sprint planning meetings. Assist in resolving queries from offshore technical developers. Complete quality control tasks at regular intervals to ensure the smooth running of the application and to check that client needs are being met. Handle urgent technical issues at onsite and pass on analysis to offshore if further analysis is required. Telecommuting permitted.Job Requirements:Requires Bachelor's degree, or foreign equivalent, Electronics/electrical engineering or a computer/IT-related field plus five (5) years of experience as a Software Developer or a related occupation. Required 5 years of professional experience with Life, Health and Annuities insurance products. Must have 5 years of experience with each of the following: (1) COBOL and C#; (2) SQL Server Management Studio; (3) API and REST API Webservices tools, including Swagger, Postman and SOAP UI; (4) Defect Management tools, including JIRA or HP Quality Center; (5) deployments through GITHUB; (6) Data analysis from datasets using SQL Queries; (7) Excel to extract insights and make data-driven recommendations; (8) Writing Business Design and Technical Design documents; and (9) Performance improvement using Process Load Balancing.40 hours/week, 9:00am-5:00pm, Salary range: $132,538/year.To apply : Send resume and cover letter to us.careers@exlservice.com. Must cite job title and EXL34 in response. This notice is subject to ExlService Technology Solutions, LLC employee referral program. EEO/Minorities/Females/Vets/Disabilities.EEO/Minorities/Females/Vets/Disabilities

To view our total rewards offered click here -> https://www.exlservice.com/us-careers-and-benefits
Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees.Other rewards may includebonuses, as well as a Paid Time Off policy, and many region specific benefits. Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.
Application & Interview Impersonation Warning - Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the "Company") for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).

EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate's full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.
#J-18808-Ljbffr

Keywords: EXL Service, Lafayette , Technical Architect, IT / Software / Systems , Indianapolis, Indiana