Customer Service Representative I
Company: Indiana University Health
Posted on: January 9, 2022
Job DescriptionOverview Responds to patient inquiries via
telephone and email. Determines the best method for problem
resolution meeting patient need and organizational guidelines.
Coordinates issue resolutions with other departments as necessary.
May gather patient personal and billing information for database
entry and scheduling.High School Diploma/GED. No experience
required. Knowledge of medical terminology and medical coding
preferred. Ability to type 30+ words per minute. Requires working
knowledge of computers.Safeguarding our patients and each other is
an important part of how we deliver the best care possible to the
communities we serve. As a condition of employment, IU Health
requires all new hires to receive various vaccinations, including
the influenza and COVID-19 vaccines, barring an approved exemption.
New hires will also be provided the option to submit proof of
previous vaccination. We are an equal opportunity employer and
value diversity and inclusion at IU Health. IU Health does not
discriminate on the basis of race, color, religion, sex, sexual
orientation, age, disability, genetic information, veteran status,
national origin, gender identity and/or expression, marital status
or any other characteristic protected by federal, state or local
law. We will ensure that individuals with disabilities are provided
reasonable accommodation to participate in the job application or
interview process, to perform essential job functions, and to
receive other benefits and privileges of employment. Please contact
us to request accommodation.
Keywords: Indiana University Health, Lafayette , Customer Service Representative I, Hospitality & Tourism , Lafayette, Indiana
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