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Medical Assistant

Company: MedExpress Urgent Care
Location: Lafayette
Posted on: March 17, 2019

Job Description:

General Position Summary:The Medical Assistant is responsible for ensuring the well-being of patients and for providing a positive, supportive environment for patients and other staff while working in conjunction with physicians, advanced practitioners, front office and clinical staff. The successful Medical Assistant will have strong communication skills and a dedication to customer service and patient care. MedExpress Core Responsibilities:

  • Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, Friendly.
  • Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs.
  • Through genuine and positive communication, makes each customer feel informed, understood, and special.
  • An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.
  • Is able to keep up in the MedExpress environment by facing tasks and challenges with energy and passion.
  • Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals. Major Responsibilities:Patient Care (75%):
    • Complete provider orders per clinical functions by position. (State applicable)
    • Perform Clinical Intake with patients to include taking and recording vital signs and patient history.
    • Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.
    • Complete occupational health testing including such services as urine drug screens, breath alcohol testing, hair testing and physicals.
    • Apply the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions and approaches to problems.
    • Ensure the well-being of patients and for providing a positive, supportive environment for patients and other staff.
    • Complete patient referrals daily.
    • Assist the provider with calling patients and informing them of normal lab and imaging results reviewed by the provider.
    • Proper, concise and complete EMR documentation and paper based documentation for all assessments and procedures.
    • Comply with and follow policies and procedures as outlined by MedExpress.
    • Maintains HIPAA at all times.
    • Other duties as assigned such as new models of care and new types of procedures, etc. Learning and Ongoing Education (15%):
      • Obtain and maintain certification to perform DOT, UDS, BAT, hair testing, and other occupational health services as assigned.
      • Maintain clinical skills and competency for all procedures, following policy and procedure guidelines.
      • Maintain technical skills and apply new knowledge to position according to MedExpress policy.
      • Maintain knowledge of Medical Terminology and standards of care.
      • Maintain knowledge of common safety hazards and precautions to establish a safe work environment.
      • Read and keep up-to-date on all ME Communications.
      • Complete all assigned training. Center Readiness and Maintenance (10%):
        • Assist in maintaining all quality control, clinic inspection, and machine maintenance on a daily basis and report any and all discrepancies appropriately.
        • Manage inventory of supplies; restock exam/procedure rooms.
        • Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA and Department of Health).
        • Maintain and comply with all MedExpress, Optum and Urgent Care Accreditation site assessment requirements.
        • Maintain clinical supplies and equipment and ensure proper storage of biohazards.
        • Prepare patient rooms, set up instruments and equipment according to protocol.
        • Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
        • Clean according to scheduled maintenance program and keeping appropriate records. Working Relationships:
          • Center Manager and all Center Team members, including providers and non-providers.
          • Clinical & Business Operations Leaders.
          • Administrative Offices support teams, including clinical and business operations leaders and training staff.

            Keywords: MedExpress Urgent Care, Lafayette , Medical Assistant, Healthcare , Lafayette, Indiana

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