? [Only 24h Left] Bilingual Medical Screener - Reception Technician (Customer Service)
Company: CSL Plasma
Location: Lafayette
Posted on: November 2, 2025
|
|
|
Job Description:
Must be bilingual - English/Spanish Responsibilities: •
Responsible for greeting donors at the plasma collection center and
conducting a series of registration procedures to verify donor
suitability for the plasma pheresis process. • In compliance with
Standard Operating Procedures (SOPs), assists qualified donors in
completing the screening process. The screening procedures includes
but are not limited to: assessing the self-administered health
history, answering basic medical questions associated with the
donation process, referring donors to medical staff when
appropriate and performing health screening procedures such as
blood pressure, pulse, weight, temperature. Performs finger stick
to obtain sample to obtain donor's hematocrit and total protein
levels. • Upon completion of the appropriate training, may educate
new donors on the use of therapeutic products made from donated
plasma. This includes explaining the screening process, the health
screening tests performed, the appointment system, donation fees,
center policies, proper nutrition and any other information
pertinent to the donor. Ensures that all donor questions are
answered timely, accurately and professionally. • May be involved
in registering applicant and transfer donors based upon completion
of appropriate training and operational needs of the center. • May
answer the telephone and answer callers question or transfer call
to appropriate staff member. • Maintains alertness and awareness to
any reaction by a donor may have during or after the pheresis
process and notifies appropriate staff. • Alerts Group Leader or
Supervisor of donor flow issues. • Ensures the accurate recording
of donor data in the electronic donor information management system
as outlined in the SOPs. • Understands the policies and procedures
associated with hyper immune programs at the center if applicable.
• Maintains clean efficient work environment and ensures sufficient
operating supplies and forms are available as needed. Follows all
Health Safety & Environmental (HSE) and Occupational Safety and
Health Administration (OSHA) policies and procedures. Promotes
safety in all actions. • Maintains confidentiality of all
personnel, donor and center information. • May be cross-trained in
other areas to meet the needs of the business. • Bilingual skills
may be required, at the discretion of the organization, to meet the
needs of the business. • Perform other job-related duties as
assigned. Qualifications: Must be bilingual - English/Spanish •
High school diploma or equivalent required • Minimum of three (3)
months experience in a clerical or customer service related
position, preferably in medical or health provider environment or
equivalent combination of education and experience • Must be able
to perform basic math calculations Different qualifications or
responsibilities may apply based on local legal and/or educational
requirements. Refer to local job documentation where applicable.
Our Benefits For more information on CSL Plasma benefits visit
About CSL Plasma CSL Plasma operates one of the world's largest and
most sophisticated plasma collection networks, with over 350 plasma
collection centers in the U.S., Europe and China. Headquartered in
Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring, a
global biotherapeutics business and a member of CSL. Plasma
collected at CSL Plasma facilities is used by CSL Behring for the
sole purpose of manufacturing lifesaving plasma-derived therapies
for people in more than 100 countries. The parent company, CSL,
headquartered in Melbourne, Australia, employs 32,000 people. We
want CSL to reflect the world around us At CSL, Inclusion and
Belonging is at the core of our mission and who we are. It fuels
our innovation day in and day out. By celebrating our differences
and creating a culture of curiosity and empathy, we are able to
better understand and connect with our patients and donors, foster
strong relationships with our stakeholders, and sustain a diverse
workforce that will move our company and industry into the future.
Learn more Inclusion and Belonging CSL. Do work that matters at CSL
Plasma!
Keywords: CSL Plasma, Lafayette , ? [Only 24h Left] Bilingual Medical Screener - Reception Technician (Customer Service), Healthcare , Lafayette, Indiana
