Medical Billing & Collections Generalist
Company: Rotech Healthcare
Location: Lafayette
Posted on: November 14, 2023
Job Description:
About RotechRotech Healthcare Inc. is a national leader in
providing ventilators, oxygen, sleep apnea treatment, wound care
solutions, diabetic solutions and home medical equipment. We help
patients lead a more comfortable and productive life by keeping
them engaged in their care and empowering them to manage their
health and treatment at home. Rotech provides high quality medical
products, services and outstanding customer care through hundreds
of locations across 45 states. For additional information, visit
our company homepage Rotech.comOverview and ResponsibilitiesSummary
We are seeking a dedicated Billing Collection Generalist for our
Billing Center. In this position you are responsible for the
completion of special projects as assigned by the Billing Center
manager (BCM) or supervisor (BCS), working directly with them to
ensure all projects are handled effectively and efficiently. Pay
starting at $14
- Mon - Fri scheduled shift / flex hours between 7am - 5pm
- Work From Home after successful completion of IN OFFICE
TRAINING and are meeting expectations with management approval
- Must live in the US and live within 60 miles of any Rotech
Location Essential Duties and Responsibilities
- All manual re-billing audits are reviewed for accuracy and
turned into supervisor for approval before posting, insures release
of claim
- Contacts payer, patient or location as appropriate
- Documents all work done in iWorkQ via notes and patient notes
in eIntake
- Ensures good communication with locations and payers
- Processes all adjustments within iWorkQ
- Processes doctor and insurance changes in eIntake
- Reports to BCC Supervisor any payer trends preventing
payment
- Resolves emails from BCC Supervisor/BCM within 48 hours
- Reviews patient information in IMBS and eIntake to determine
why the claim is unpaid
- Reviews patient information in IMBS to determine if an
adjustment is valid
- Special Projects as assigned by the BCD with specific
instructions as to how to complete and when to complete by
- Works with BCC Supervisor and Team Lead on resolution of payer
and patient issues
- Performs other duties as assigned
QualificationsEmployment is contingent on
- Background investigation (company-wide)
- Drug screen (when applicable for the position)
- Valid driver's license in state of residence with a clean
driving record (when applicable for the position) Education and/or
Experience
- High school diploma or GED equivalent
- One to three years of related prior work experience in a
team-oriented environment
- Experience in medical field and administrative record
management, preferred
- Strong customer service background Skills, Knowledge and
Abilities
- Accurately perform simple mathematical calculations
- Effectively communicate in English; both oral and written
- General knowledge of federal payer program regulations and
guidelines
- Interpret a variety of communications (verbal, non-verbal,
written, listening and visual)
- Knowledge of medical billing practices and of billing
reimbursement, preferred
- Maintain confidentiality, discretion and caution when handling
sensitive information
- Medical terminology, preferred
- Multi-task along with attention to detail
- Self-motivation, organized, time-management and deductive
problem solving skills
- Sense of urgency and responsiveness to physicians, location
employees and patients
- Work independently and as part of a team Physical Demands
- Lift and carry office equipment at times around the office
- Requires sitting, walking, standing, talking or listening
- Requires close vision to small print on computer / tablet and
or paperwork Machines, Equipment and Technical Abilities
- Email transmission and communication
- Internet navigation and research
- Microsoft applications; Word and Excel
- Office equipment; fax machine, copier, printer, phone and
computer / tablet
- IMBS system
Rotech InformationBenefits
- 401k
- Medical, Dental and Vision
- Life Insurance and Disability
- Generous Paid Time Off and Paid Holidays
- Bonus and Incentive Opportunities
- Mileage reimbursement (when applicable for the position)
- Telephone reimbursement (when applicable for the position) Make
the Right Move and Submit your Resume Today! The hiring manager
reviews resumes and contacts applicants that have related
experience to the applied position. To view the status of a
position that you submitted your profile to, Sign into your
account. We appreciate your interest in Rotech Healthcare Inc.
Equal Opportunity Employer of Minorities, Females, Protected
Veterans and Individuals with Disabilities. Rotech Healthcare Inc.
recruits, employs, trains, promotes, transfers, separates from
employment and compensates employees without regard to membership
in, association with, or perception of race, color, age, gender,
gender identity, religion, creed, national origin, ancestry,
citizenship, marital status, veteran status, sexual orientation,
physical or mental disability, pregnancy or any other personal
characteristic protected by applicable federal, state and local
laws governing nondiscrimination in employment in each locality
where Rotech has employees.
Keywords: Rotech Healthcare, Lafayette , Medical Billing & Collections Generalist, Healthcare , Lafayette, Indiana
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