General Manager

Company: KemperSports, Inc.
Location: Lafayette
Posted on: November 20, 2023

Job Description:

Property Description:
Located in beautiful Southern Indiana and within 25 minutes of downtown Louisville, KY, Covered Bridge Golf Club and Champions Pointe Golf Club are two 18-hole Daily Fee golf courses within 15 minutes of each other.
Designed by local legend Fuzzy Zoeller and Architect Clyde Johnson, they are challenging but designed to be fun to play and enjoyed by all golfers. Both have Bentgrass greens, and the tees and fairways are Zoyzia. The Clubs are located within fast-growing, upscale communities and host golf, golf outings, weddings, meetings, and events.
Position Summary:
A high-profile "out-front" leadership position responsible for managing two multi-million-dollar businesses owned by KemperSports. Accountable for both facilities' overall operational and financial performance, the General Manager develops and implements fiscal, operational, and business development plans and strategies and establishes and administers operational standards emphasizing quality performance guidelines for all system operating functions and staff.
Essential Duties and Responsibilities:

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• The businesses are expected to grow, and driving that growth is a critical duty of this position. Personal selling and a growth-minded approach are essential for success.
  
• Assure the Clubs are "on-brand" and execute those standards daily.
  
• Direct, coordinate, and monitor the development of each Club's annual business plan and operating/capital budgets. Make necessary adjustments and approve the final version for submission to senior management.
  
• Monitor and evaluate financial performance relative to budget goals and objectives. Analyze budget variances develop and implement action plans to achieve appropriate adjustments.
  
• Analyze and evaluate operations to determine productivity efficiencies vs. budgeted standards. Develop and implement action plans to attain appropriate adjustments.
  
• Review and approve financial expenditures and transactions relative to operations, services, and facilities/equipment within and according to established guidelines and procedures.
  
• Manage the proper communication of system activities to help ensure coordination of activities between departments. Communicate tactfully and persuasively with employees and customers as applicable. Interface directly with department management when appropriate.
  
• Lead weekly Department Head Staff Meetings and Monthly Departmental One-on-One meetings.
  
• Provide appropriate leadership according to the Company's True Service and True Leadership culture and mission statement to promote positive employee morale and performance quality.
  
• Provide direction, supervision, and guidance to subordinate management staff to assist with their skill development and help ensure the successful development and implementation of appropriate departmental operating and safety plans, goals, and policies & procedures.
  
• Oversee and manage employment activities, including but not limited to personnel performance evaluations, training, recruitment and selection, compensation, discipline, termination, etc., to ensure compliance with Company human resources policies and procedures.
  
• Continually assess the quality of customer service activities in all departments. Formulate general plans and oversee their implementation towards achieving increased customer service excellence.
  
• Develop and maintain positive relationships with clients, Champions Pointe Developer, municipal officials, and community organizations.
  
• Maintain knowledge of current and projected industry developments through continuous attention to golf industry periodicals and participation in relevant trade associations and organizations.
  
• Assure the efficient and timely submission of all required operational, financial, budgetary, and related reports.
  
  Qualifications:
  
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  • College degree preferred.
    
  • PGA Class A Professional preferred.
    
  • 5 years applicable functional, supervisory, and/or management experience, preferably in the golf industry.
    
  • Demonstrated experience and capability in budget development, fiscal management, strategic planning, and staff management.
    
  • Demonstrated quality written, verbal, and interpersonal communication skills.
    
  • Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required, including nights/weekends.
    
  • Positive attitude, professional manner, and appearance in all situations.
    
    Supervises:
    Direct Reports - Director of Golf (1), Food and Beverage Directors (2), Golf Course Superintendents (2), Marketing Manager (1).
    Indirect Reports - the Clubs have approximately 200-250 employees.
    Classification:
    Full-time, Non-Seasonal, Salaried, Exempt
    KemperSports Management is an Equal Opportunity Employer
    
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Keywords: KemperSports, Inc., Lafayette , General Manager, Executive , Lafayette, Indiana