- Incentives - Quarterly bonuses up to $1600/year (we succeed
together!) based on hotel results
- Work-life-balance - Flexible scheduling, paid time off, hotel
discounts and free room nights
- Career growth - Mentorship, cross-training, development plans,
management training, and more-over 200 internal promotions this
- Health and well-being - Medical, dental, vision, prescription,
life, disability and Team Member Assistance Program
- Retirement - Company-matched 401(k)
- Award-winning - Ranked among Forbes' Best Midsize Employers
(2022) and highest in Guest Satisfaction Among Upper Midscale Hotel
Chains by J.D. Power 17 years in a row (that's a record!)
As experts in hotel operations creating memorable guest
experiences, Drury Hotels Company's General Managers support our
vision, core values and goals by taking exceptional care of our
team members who take exceptional care of our guests.
WHAT YOU WILL DO
Expect to be appreciated for who you are and recognized for what
you do. Smiles included. As part of Drury Hotels Hotel Operations
Leadership team, you will:
-You will provide expert leadership across all departments of the
hotel taking the lead on providing exceptional service to each
guest and train, develop and coach team members to achieve success
in their roles.
-You will cultivate an environment of exceptional guest service by
establishing high service standards by hiring the right team
members with the right attitude for the right position.
-You will role model quality assurance best practices each day with
the team and consistently meet or exceed all quality assurance
-You will deliver on key business measures of service, cost and
labor controls and team engagement through hands-on leadership,
delegating and empowering team members.
-You will assist in developing an annual operating budget for the
hotel and ensure the hotel meets and or exceeds expectations.
-You will use good critical thinking skills to successfully handle
challenging situations, proactively resolve issues and show
dedication to continuous improvement.
-You will lead the recruitment, selection hiring, training and
promotion of team members while ensuring all team members are
provided the support and tools to be successful in their
WHAT WE EXPECT OF YOU
-A positive, can-do attitude required.
-Bachelor's degree in hospitality, business or related field
-Minimum of three years supervisory experience with demonstrated
leadership success. Hotel specific experience preferred.
Rise. Shine. Work Happy. Apply Now.