Company: McComb Window & Door Co Inc
Posted on: August 7, 2022
ABOUT THE ORGANIZATION:
McComb Window & Door Co. is a family-owned and operated business
established in 1930. We are the official distributor of Pella brand
windows and doors in Indianapolis and Central Indiana. We service
all segments of the construction industry including new home
builders, remodeling & renovation contractors, commercial general
contractors & owners, and retail/in-home sales & installation.
We're always looking for dedicated employees ready to contribute
and find long-term, stable employment.
Service Technicians inspect, repair, or adjust Pella Windows and
Doors in the field. They diagnoses product issues, determines
efficient resolution plans, and communicate wiht customers on a
daily basis. This individual would have daily and regular use of a
smartphone and iPad for entering information into the service
database system and manage email.
Performs and completes service jobs on Pella products in the field
Problem solves and diagnoses difficult issues in the field Replaces
glass in windows or doors; Installs items such as window shades,
blinds, muntins, screens, etc. Provides Customers with helpful
information on the care, operation and maintenance of their Pella
products Generates and updates all service-related paperwork
following a service visit so that additional service calls can be
scheduled, if necessary, and billing or credit can be completed.
Conducts any necessary follow up service work or communication to
Performs job site walk-thru's and completes necessary paperwork,
identifies items that need attention or correction prior to project
finalization Collects Customer payment as required Identifies and
orders parts over the phone or via fax through the SC Loads
assigned service van with all necessary parts and equipment on a
regular basis. Performs any other necessary task assigned by the
supervisor or company in support of company goals or assistance
with customer issues Meets company safety requirements by keeping
work area neat and clean, following safety precautions and wearing
required safety apparel (i.e. shoes, safety glasses, fall
protection, etc.), and reporting any safety issues to the manager
The employee must occasionally lift and/or move up to 100 pounds,
in order to move, service and install window and door products.
The employee must have a valid driver's license suitable for
operating service department vehicles.
FULL TIME/PART TIME:
We are an equal employment opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, disability status,
protected veteran status or any other characteristic protected by
Keywords: McComb Window & Door Co Inc, Lafayette , Service Technician, Engineering , Lafayette, Indiana
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