Infrastructure & Operations Associate — Technical Executive Support

Company: Eli Lilly and Company
Location: Indianapolis
Posted on: April 4, 2026

Job Description:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Associate — Infrastructure & Operations Technical Assistant to the SVP You’ll work with and report directly to Krishna Jagannathan, SVP of Infrastructure & Operations, as a technical operations and administration lead. The I&O team is the engine room of Tech@Lilly — delivering the systems, platforms, networks, and support that every Lilly employee depends on to do their best work every day. Your mix of work will be split roughly 50/50 between project-based work and executive assistant responsibilities, with opportunities to grow both over time. This is a rare opportunity to work at the center of a global technology organization, with direct visibility into how decisions get made at the most senior levels of Tech@Lilly. What You’ll Be Doing Projects and Lead Team Support (50%) You will create informational, engaging, and visually appealing presentations for town halls, operational dashboards, portfolio tracking, and all-hands meetings. You will lead the way as a champion for simplifying and automating work where possible, including being a leading adopter of AI in your daily work (e.g., piloting new technology or customizing existing solutions to meet needs). You will be responsible for scheduling lead team meeting topics and keeping time in meetings. Establishing and managing a collaboration and knowledge management practice for the I&O lead team and extended leadership team to ensure connected and integrated project designs and decision making. You will embrace partnerships across Human Resources, Enterprise Communications, Finance, and other business units at Lilly. You will be responsible for tracking actual spend for the lead team budget and providing updates to the Finance team. You must demonstrate strong writing skills and be skilled at providing feedback on confidential executive documents. Administrative Support to the Senior Vice President — Infrastructure & Operations (50%) You will show strong attention to detail in scheduling and can maintain complex calendars. You proactively establish strong working relationships with others at Lilly to maximize schedule coordination. You will be privy to confidential information across the company and across many levels, and must uphold the highest standard of integrity and honesty. Confidentiality and trustworthiness are critical traits. Proficient in and potentially responsible for performing additional scheduling duties to support peers across the Tech@Lilly lead team and Infrastructure & Operations organization. This may also include personally directing local activities and special functions. Support the I&O SVP for their travel including: domestic and international travel, coordination with the CIDO office for important events, lead team travel events, and supporting scheduling for international visitors of the I&O SVP. Serve as a leader and coordinator of the administrative team supporting Digital Core, ensuring tight alignment, communication, and collaboration. May provide ad hoc support to the CIDO’s office as needed, including serving as a backup to the CIDO’s EA during planned or unplanned absences. What You Should Bring A high degree of energy, integrity, and initiative — thinking ahead to set your business partner and the team up for success. Strong communication skills and willingness to ask questions, take on ambiguous projects, and iterate. Someone others always know they can trust with sensitive information and high-stakes situations. Basic Qualifications Bachelor’s degree (in a technology/STEM-related field) with a minimum of 2 years of working experience in a matrix organization post-degree. Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1 Additional Preferences Creative skills, such as making presentations and producing videos. Additional Information Office presence: This position requires 3–4 days per week in the office at the Lilly Corporate Center. Typical working hours are 9:00 a.m. to 5:00 p.m. ET. You need to be onsite in general, roughly matching the schedule of executives at Lilly. Off hours: There will be times you need to provide support outside of normal hours, especially when associated with travel for Krishna or when backing up another executive. Travel percentage: 0–10%, depending on your preferences and interests. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $64,500 - $151,800 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. WeAreLilly

Keywords: Eli Lilly and Company, Lafayette , Infrastructure & Operations Associate — Technical Executive Support, Administration, Clerical , Indianapolis, Indiana